Privacy Policy
This Privacy Policy explains how Tagout ("Tagout," "we," "us," or "our") collects, uses, and protects information when you visit our website, request a demo, or use our scheduling service, including our text message (SMS) program.
Information we collect
- Contact information you provide, such as your name, business name, email address, and mobile phone number.
- Scheduling information your employer or you provide to operate the service, such as names, mobile numbers, job codes, and details of open shifts and who picked them up.
- Message content you send to or receive from Tagout by text message.
- Basic technical information when you visit our website, such as browser type, device type, and pages visited.
How we use information
- To provide the Tagout service, including texting open shift offers to staff with matching job codes, confirming pickups, sending recaps and reminders to managers, and keeping a history of shift pickups.
- To send text messages you have agreed to receive, such as open shift offers, pickup confirmations, recaps, and account messages.
- To respond to demo requests and support questions.
- To maintain, secure, and improve the service.
- To comply with legal obligations.
Text messaging (SMS)
If you opt in to receive text messages from Tagout, we use your mobile number to send messages about open shifts and your account. Message frequency varies based on your schedule and activity. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. You will receive one final message confirming you have been unsubscribed. Reply HELP for help, or contact us using the information below.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of information described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we share information
We do not sell your personal information. We share information only in these limited cases:
- Service providers who help us operate Tagout, such as hosting, messaging delivery, and customer support providers. They may use information only to perform services for us and are bound by confidentiality obligations. This does not include sharing of SMS opt-in data or consent for their own marketing purposes.
- Your employer, when you use Tagout through a business that has set up an account, so that business can find coverage for open shifts.
- Legal reasons, when required by law, subpoena, or to protect the rights, safety, or property of Tagout, our users, or others.
- Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this policy.
Data retention
We keep information for as long as needed to provide the service and meet legal obligations. When it is no longer needed, we delete or anonymize it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us. You may opt out of text messages at any time by replying STOP.
Children's privacy
Tagout is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page.
Contact us
Tagout
Email: support@texttagout.com